If you have received a request to pay Duties & Taxes from APG, your order value is over the duty-free threshold of the destination country and therefore, you will need to pay for these taxes. Just click on the link you received by sms or email and you will be directed to our portal, personalized with the retailer logo, where you can upload / key in your ID details if needed and pay by card or Paypal for the Duties & Taxes.
Should you need further assistance, you can contact our customer support team by emailing generalsupport@apgecommerce.com.