Shipment tracking
Details regarding tracking the parcel, address change and all relevant information.
Please note that according to your country's regulations, it is required that you submit your ID number/copy upon importing any goods. To upload yo...
Thu, 9 Mar, 2023 at 5:48 PM
You can claim your refund from the Israeli Customs Administration after your parcel is delivered. If you have returned your order, you can claim your r...
Wed, 15 Mar, 2023 at 11:56 AM
If you would like to amend the address, please contact Australia Post team from 8:00 AM to 6:00 PM, Monday to Friday (except national public holidays) th...
Wed, 12 Feb, 2020 at 11:16 AM
Since the order includes restricted items (prohibited or banned from import into your country) it will be returned to the shipper.
Mon, 17 Feb, 2020 at 6:34 PM
Your estimated delivery date is in your order confirmation email. Please allow until this date for your order to arrive. You’ll be able to get the latest u...
Mon, 17 Feb, 2020 at 6:36 PM
'Shipping information received by APG' status indicates that APG did not receive the parcel physically. We only have data in our system.
Mon, 17 Feb, 2020 at 6:39 PM
You can track the delivery of your order using APG tracking website https://apgecommerce.com/tracking.
Mon, 17 Feb, 2020 at 6:33 PM
You can amend the delivery address by contacting the local carrier in your country using your tracking number.
Mon, 17 Feb, 2020 at 4:40 PM
APG can not change the delivery country for you. Therefore, you have to contact your shipper for further assistance.
Mon, 17 Feb, 2020 at 4:37 PM
You can find your tracking or order number in the shipping confirmation email, or you can contact your shipper.
Wed, 26 Feb, 2020 at 6:37 PM